Folded Size: 99*55*76CM
Q1: About shipping*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.*Pre Sale: Please refer to the product page for detailed pre-order shipping times.*No Stock: Please see product page for detailed pre-order shipping times.*Shipped from UK warehouse, it takes approximately 5-7 working days to receive your e-bike. (Remote areas and islands are excluded from delivery.)*If you have other special requirements or urgent delivery date, please communicate with our customer service team when placing your order, we will try our best to meet your needs.
Please note: For the product shipping to Northern Ireland may be charged additional tariff.We do not cover this additional tariff as it occurs randomly. We will contact you after you place order in regarding to the details of tariff through email. For NI customers, please keep close attention to your email after you place order.Q2: How to install EP-2 Pro e-bike?Please click here to view the installation steps for the EP-2 Pro.Q3: How to activate the throttle of EP-2 Pro e-bike?Please click here to view the video steps.Q4: How to disable the throttle on EP-2 Pro e-bike?Please click here to view the video steps.Q5: How to change ‘KM’ to ‘Miles’ (or ‘Miles’ to ‘KM’) in the display of the EP-2 Pro e-bike?Please click here to view the video steps.Q6: How to restore factory settings?Please click here to view the video steps.Q7: How do I set the speed limit of my EP-2 Pro e-Bike to 25 km/h?Please click here to view the video step-by-step.Q8: Why the engine makes a strange noise when accelerating, which is a little like vibration？In general, because our ebike is powerful and the flywheel rotates noisily, it does not affect the normal use. Please do not worry. If you are really worried, please take a video and contact our customer service team: firstname.lastname@example.orgQ9:Can I modify the bike by myself, such as brakes, chains, gears, generators?If you are not familiar with the performance of the bicycle, we recommend not to modify it at will. If you must modify it, please contact our customer service staff to verify whether it can be modified.Customer Service Email: email@example.comQ10: When your EP-2 Pro e-bike is not powered on or when you are riding e-bike interruption detection steps:Please click here to view the video steps.
Grey, Orange, Black
EU Version 250W, International Version 750W
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